We will endeavour to process all orders the following 1-2 weeks, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the following business days within 1-2 weeks. Orders are processed from Lisbon, Portugal.
Availability of products may vary and cannot be guaranteed. If you have ordered an artwork that is not available or is delayed, we will notify you via email or telephone.
We ship worldwide and shipping may usually take 1-2 weeks if your address is in Portugal and a maximum of 30 days for the rest of the world. In any case, we will try not to take longer than 30 days.
Shipping at Underdogs includes standard delivery only.
You will receive a confirmation email when the order has been dispatched. Please note that our shipments are insured. Portugal and EU residents will pay VAT on their purchases.
For international orders, additional fees may be charged by the companies that provide services for us: FedEx and TNT.
Orders are delivered using FedEx and TNT and we put all our efforts into taking good care as they are art items and fragile goods. All artworks will be safely packed, according to the best practices.
Any further inquiries on shipping should be directed to firstname.lastname@example.org.