Welcome to our Viewing Room!
Please read the following terms and conditions carefully as they apply to all orders made on this page.
If there is anything within these terms and conditions that you do not understand, please contact us at email@example.com. If you do not agree to these terms and conditions, you should not use our website.
This website is operated by Underdogs – Comércio e Produção Artigos Decorativos, Lda, trading as Underdogs. We are registered in Portugal under VAT number 510985718 and have our registered offices at Rua Ilídio Gomes de Carvalho, nº 1, R/C Dto, 2840-268 Seixal, Portugal.
Access to the Viewing Room
If for any reason you are unhappy with your purchase, please inform us by e-mail at firstname.lastname@example.org within 14 days of receiving your goods. Unfortunately, after 14 days we cannot proceed with a full refund or exchange.
If the artwork arrives damaged, you should contact us and report it within 24 hours of receiving the goods. In case of proven damage, shipping insurance will be activated. The European Union rules regarding the right of withdrawal do not apply to custom-made artworks or to other kinds of art commissions, if ordered by clients under specific instructions.
All returns allowed by Underdogs should be made by post following our instructions in order to protect the goods, and sent to our headquarters. If we realize that any goods are sent back to us with damage or loss or in conditions that deprive us from putting them back on sale, and which were not caused by us, you may not be entitled to a refund.
Sales inquiries and availability of the artworks
The selling price indicated for each artwork does not include shipping costs, which will vary depending on the delivery address of the buyer and artwork details (weight, dimensions, insurance value).
If an artwork has been sold, it will be marked as "sold" and this status will appear on the website.
We will endeavour to process all orders during the 30 days following the end of the exhibition on 30 December 2022, Monday through Friday, excluding holidays. Crates will be produced after payment confirmation. Shipping at Underdogs includes standard delivery only and shipping time will vary according to the address provided.
You will receive a confirmation email when the order has been shipped. Please note that our shipments are insured. Portugal and EU residents will need to pay VAT on their purchases.
For international orders outside the EU, additional fees may be charged by local customs. Collecting purchased artworks at the gallery is free of charge and, if you choose this option, you will be contacted in order to schedule the pick-up date and time.
Any further inquiries about shipping should be directed to email@example.com.
Orders are only processed after payment confirmation. Once the payment has been confirmed, we will send you an email confirming that the order has been processed. It may take a few days for the payment to be processed in your account.
Payments on our website can be made using Visa, Mastercard and PayPal.
All PayPal payments are processed in EUR (€) and will be charged at the current exchange rate. To find out about current exchange rates please contact your bank.
Payments with cards can be made via our secure checkout page using your credit or debit card. Your card will be charged at the moment you place your order and receive confirmation.
A Force Majeure event means any unforeseeable event that, temporary or permanently, prevents us from performing our obligations, including but not limited to extreme adverse weather conditions, natural disasters, war, threat or preparation for war, terrorist attack, riots, failure of machinery, computers or vehicles, pandemics or public health emergencies.
Underdogs will not be liable or responsible for any failure to perform or delay of any of its obligations caused by a Force Majeure event.
If a Force Majeure event prevents us from complying with this document, we will reach you by e-mail or telephone in order to inform you about a solution.
We respect the intellectual property rights of others and expect our website users to do the same.
Artworks available on the Viewing Room are original and were entirely and exclusively produced by the artist Escif. All copyrights belong to the artist.
If you have a belief that any content on our store infringes your intellectual property, please let us know at firstname.lastname@example.org.
Please note that by placing an order, you are purchasing the physical artwork only and this does not give you any copyright or related rights over that artwork. Copyright or related rights must be negotiated separately with the relevant owner of the intellectual property rights.
The images of the artworks on the website are for illustrative purposes only. We try to display the colours accurately, but we are not liable for any non-conformity between your computer or device’s display of the colours and the real colours of the physical artwork.
Limitation of Liability
Underdogs – Comércio e Produção Artigos Decorativos, Lda. trading as Underdogs does not guarantee that this website will be free from viruses or that this website cannot be tempered by third parties. In no event will Underdogs – Comércio e Produção Artigos Decorativos, Lda. be liable for any damages whatsoever arising out of or related to this website.
We try to follow the most adequate measures regarding the security of the website and the accuracy of content, but no responsibility can be taken for any error or omission.
Jurisdiction and Applicable Law
These terms and conditions are subject to the laws of Portugal and the Courts of Portugal shall be the competent jurisdiction over any claims arising from or in relation to them.
Changes to these terms and conditions
Our terms and conditions may be updated regularly as our service changes with time. You should check this page from time to time to take notice of any changes that we made.
Changes will apply to any subsequent orders received.
Some of the provisions contained in these terms and conditions may also be removed, entirely or partially, with or without notice, at our sole discretion. We reserve this right as well as the right to add and modify any provisions.
If you have any questions, suggestions and comments, you may address them to email@example.com.
For any queries about the terms and conditions of the Viewing Room or regarding your order, please contact us at firstname.lastname@example.org. We will try to get back to you as soon as possible.
All content 2022 © by Underdogs – Comércio e Produção Artigos Decorativos, Lda. trading as Underdogs. All rights reserved.